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Privacy notice

[Draft for review before publishing: check the ICO registration number, retention periods and privacy contact.]

Who we are

Solicitor Leicester is operated by Kesters Nook Limited, a company registered in England and Wales with number 12174386, whose registered office is 19 Barnards Way, Kibworth, LE8 0RS. ICO registration number: [number]. We are the controller of personal data you send us through this site.

Enquiries

When you send a general enquiry we use what you tell us to work out which area of law it falls under. That step uses an AI service (Anthropic's Claude, through its API, which does not use your data to train its models) to produce a summary and suggested category, which a member of our team checks before anything is passed on. No decision is made about you by the AI alone. With your consent, we then pass your enquiry to one member firm. From that point the firm is responsible for your data under its own privacy notice. We keep enquiry data for [90] days and then delete it.

Where your data is kept

Enquiries and firm accounts are stored with Supabase in its UK (London) data centre. Emails are sent through Resend. The site is hosted by Vercel.

Firm data

Firm listings are built from data published by the Solicitors Regulation Authority, which includes business contact details. Firms can correct or add to their listing by claiming it.

Analytics

We use privacy-friendly analytics that do not set cookies or track you across sites.

Your rights

You can ask us what we hold about you, ask us to correct or delete it, or withdraw consent, by emailing [privacy email]. You can complain to the ICO at ico.org.uk.